🛎️ Help Center
We’re here to help — every step of the way.
Welcome to the Luxury Circle Help Center. Whether you’re browsing, ordering, or seeking support after purchase, our team is committed to ensuring a smooth and confident experience.
📦 Order & Shipping
How do I place an order?
Browse our catalog, choose your product, and contact our support team via WhatsApp to confirm availability and payment.
How long does shipping take?
We ship worldwide via FedEx, with most deliveries arriving within 5–10 business days. Shipping is always 100% FREE.
Do you provide tracking?
Yes. You’ll receive a tracking number via email or WhatsApp once your order is shipped.
💳 Payment & Security
What payment methods do you accept?
We currently accept Western Union, MoneyGram, and other secure offline methods. These ensure maximum privacy and fraud protection for high-value orders.
Why don’t you accept online payments?
To maintain security and avoid high-risk transaction holds, we process payments manually with direct support. This allows us to verify every order and avoid delays.
🎁 Product Quality & Warranty
Are your watches high quality?
Absolutely. Each piece is carefully inspected before shipping and replicates the original model in weight, detail, and feel.
Is there a warranty?
Yes. We offer a replacement guarantee for any item damaged during shipping or with manufacturing defects (reported within 48 hours of delivery).
🛠️ After-Sales Support
I received my watch but need help — what should I do?
Please contact us via WhatsApp with your order number and issue. Our team responds within 24 hours.
Do you offer repairs?
We can recommend a trusted local watch repair service, or help you troubleshoot minor issues remotely.
📞 Contact Us Anytime
Have questions? We’re happy to help.
📱 WhatsApp: +1 (913) 282-3526
📧 Email: [email protected]
⏰ Support Hours: Monday–Saturday, 9:00–22:00 (UTC+8)
💬 Still Need Help?
Click the chat icon in the bottom corner to talk to a support agent now — or leave a message and we’ll respond within 12 hours.
